Partnered with global universities to design and deliver development programs for DGA — building government employees' skills in digital transformation, innovation, and emerging technologies.
The Digital Government Authority (DGA) plays a central role in Saudi Arabia's digital transformation agenda, overseeing the digitization of government services across the Kingdom. To fulfill this mandate effectively, the DGA identified a critical need: government sector employees required stronger competencies in digital transformation, innovation, and emerging technologies. The challenge was delivering a high-quality, credible training program that could keep pace with rapid technological evolution and meet international standards.
Tools & Solutions partnered with leading global universities to co-design a development program tailored to the DGA's objectives. The program incorporated both local context — grounded in Saudi Arabia's digital transformation priorities — and international best practices in technology education. Training covered digital transformation strategy and execution, innovation methodologies, emerging technologies including AI, cloud, and data, and practical application frameworks relevant to government operations. The partnership with global academic institutions lent the program credibility and ensured participants received recognized, internationally benchmarked learning.
Government employees trained through the program gained relevant, applicable skills that directly supported DGA's digital transformation initiatives. The collaboration set a benchmark for how Saudi government entities can invest in workforce capability building by combining global academic expertise with local operational relevance.